An order on www.rack247.com can be paid for directly online with PayPal or by credit card. You may also choose to pay in advance by regular bank transfer. Returning customers can even request payment on account under certain specific conditions. This requests can sent by email to info@rack247.com.

As soon as your order is shipped, you’ll receive a confirmation by email.

Order status

After receiving your payment, we’ll start processing your order immediately.

You’ll receive a delivery confirmation by email as soon as your package has been collected by the parcel delivery service. This email contains details about the upcoming delivery; if it’s shipped on a pallet or in a box for example. This shipping method depends on the general size and number of items in your order. If your order is shipped as a package/parcel then you receive a track-and-trace link to your shipment in the confirmation email. If your order is being shipped on a pallet, you can request actual shipping information by contacting us.